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  • Cabbage by Amy Lenzo

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    Heart

    What do your efforts yield?  What is the record or result of the conversation, your collective memory?  What do you hold in your hands when the process is complete?

     

    Description

    Context:

    At its simplest level, the harvest may simply consist of the minutes from a meeting.  However, no one holds a meeting in order to generate minutes; rather, there is some other need to be met, such as a decision, an action, a release of tension, or a fulfillment of obligations to the state. So the harvest is a concrete result that helps fulfill that purpose.

     

    Instructions:

    Harvesting needs to be considered well before a process actually takes place.  How are you going to gain the results you are after?  What form can they take that will be most useful?  What kind of records, templates, etc. will help you hold the relevant information or knowledge?  There are many possibilities.

     

    Once you select whatever your method is, make sure you have all the materials on hand to carry it out effectively.  In large groups especially, you need to think through the physical mechanics of sharing information, such as how many microphones you'll need (and people to run those microphones back and forth around the room as different participants speak), how you'll get hundreds of pieces of paper distributed and/or collected, and so on.  The mechanics are an easy place to lapse and cause unnecessary frustration.

     

    Variations:

    Time/Sequence:   Harvesting often happens at more than one stage of a process.  For example, upon first engaging with a group, an outside consultant interviews some of the key people involved in order to find out what the group needs; the information from those interviews is one harvest.  Later when a major group process happens, there will be another harvest.

     

    Who has access/transparency:  Harvests are sometimes shared with the full group and other times held by a consultant or leadership group confidentially.  Both in subgroups and in the full group (see Accordion), harvests may be held with more or less Transparency.  For example, if some protection of anonymity is needed, a group meeting might use a format called a Shelter Scale where a question is asked such as, "How much do you support this proposal?" on a scale of 1-7.  Small blank sticky notes are passed out and each person writes a rating number.  The sticky notes are collected and immediately collated into a bar graph in front of the group, thus providing a quick visual snapshot of the level of support for the proposal.  That information may be useful both in the moment of the meeting in determining next steps (such as whether to amend the proposal) and for informing people who weren't present what happened.

     

    Forms:  While written minutes are most common, harvests can take a wide variety of forms, including:

    • graphic recording
    • flipcharts or mind-map
    • audio- or videotaping of a process
    • collection of ideas on half-sheets of paper (ICA "snow card" method, aka "card-storming")
    • survey results
    • verbatim record of what was said
    • book of conference proceedings

    Consider whether your purpose would be better served by a harvest that is subjective (e.g., stories of what happened) or objective (e.g. transcripts or recordings), and whether pictures are important to evoke and recall feelings or the sense of the room.

     

    Cautions & Caveats:

    Where is the wisdom that was lost in information?  Make sure your harvest goes to the core, so that users won't get lost in a sea of data.

     

    Examples

    The Ernst & Young Center for Business Innovation, in their Accelerated Solution Environment, employed knowledge harvesting to prepare the group for a problem-solving session. Experts in knowledge management did both primary (interview) and secondary (online) research to capture and document ideas and information of participants and outsiders in advance, and presented these to the group as pre-reading. In addition, when a group process was bogged down due to lack of information, these KM experts were deployed as couriers to seek and bring back the needed information.

     

    Many meetings (physical and virtual) are now documented using real-time mindmaps maintained by the designated scribe and displayed to participants online and on a screen at the front of the room, both the record (harvest) of the meeting decisions and action intentions, and, during brainstorming and similar techniques, the recording of the information, ideas and perspectives proffered. What is especially interesting is the real-time debate over what the scribe has recorded and what the attendees believe was actually said, agreed or decided.

     

     

    Related patterns (what this pattern points to)

    How related

    A Brainstorm list of ideas generated at a meeting is a classic Harvest piece.  The ideas from that list are sent forward into the next stage of the process, eventually resulting in a more significant Harvest.

     

    Harvesting may be part of Divergence, as in the example of a Brainstorm list above, or part of Convergence, as when the a set of visuals is presented to an organization as a unified representation of what took place at a session.

     

     

    Other patterns that mention or point to Harvesting

     

    Resources

    The Art of Hosting folks have given enormous thought to harvesting.  The following is copied from

    http://www.evolutionarynexus.org/wiki/the_art_harvesting:

    --------------------

    Harvesting is more than just taking notes. To get a sense of the complexity of this art, let's begin by picturing a field in which someone has planted wheat. How can that field of wheat be harvested?

     

    We first imagine the harvest from that field as a farmer using equipment to cut down the wheat, thresh it, and separate the seeds from the stalks. The farmer might store the grain, further refine it, sell it quickly or wait for the price to increase.


    Now imagine a geologist, a biologist and a painter harvesting from the same field. The geologist picks through the rocks and soil gathering data about the land itself. The biologist might collect insects and worms, bits of plants and organic matter. The painter sees the patterns in the landscape and chooses a palette and a perspective for work of art.

     

    They all harvest differently from the field. The results of their work go to different places and are put to different uses. But they all have a few things in common; they have a purpose for being in the field and a set of questions about that purpose, they have a pre-determined place to use the results of the harvest, and they have specific tools to use in doing their work.

     

    Despite the field being the same, the tools and results are specific to the need, purpose and inquiry.

    --------------------

    See more at http://www.artofhosting.org/thepractice/artofharvesting/.

    In the expanded Art of Hosting way of looking at this, Harvesting becomes a driver in the entire design of the process.

     

     

    Other

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    Stage

     

    Stories

    In each of these cards is a story about group dynamics that relates to "Patterns+*tform" (add your own stories on Anonymous+Stories):

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