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  • The Ernst & Young Center for Business Innovation, in their Accelerated Solution Environment, employed knowledge harvesting to prepare the group for a problem-solving session. Experts in knowledge management did both primary (interview) and secondary (online) research to capture and document ideas and information of participants and outsiders in advance, and presented these to the group as pre-reading. In addition, when a group process was bogged down due to lack of information, these KM experts were deployed as couriers to seek and bring back the needed information.

     

    Show Me the Change: Complexity and the Art of Evaluation.  May 2010 conference on evaluating behaviour change in sustainability programs in Victoria, Australia.  Fantastic harvest by Geoff Brown uses video, cartoons, and text to tell the story of this 3-day event.

     

    Dancause Philippe posted the following to the Art of Hosting list: "We have been using [ word clouds ] to help put the mind of the group 'at the center.'  One way we have experimented with it is to ask a group, just before a break, to write on a sticky note 'what is the word that resonates most in their mind at the moment' and stick it to the wall.  During the break, we type in the words and, when people get back in the room, they have a wordle on the screen.  The effect on the group is striking."  See pictures of this and other methods in this set of photographs from the UNESCO Forum on Mobilization of the World Biosphere Reserve in Manicouagan Uapishka (Quebec, Canada in June 2009).

     

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